We aim to dispatch all orders within 1-3 working days. Orders received Friday-Sunday won’t be dispatched until the following week
UK Shipping is free for orders over £50 and sent Royal Mail Tracked 24. Shipping is calculated at checkout for orders under £50 and you can choose Royal Mail Tracked 24 or Royal Mail Tracked 48.
Royal Mail Tracked 24: Next working day delivery aim (after dispatch)
Royal Mail Tracked 48: Aims to deliver in 2 to 3 working days (after dispatch)
Please note: Tracked 24 doesn’t mean it will be delivered 24 hours after you place your order. The Royal Mail aim to deliver the next working day (not guaranteed) once your order has been processed by us and it has been collected from us by Royal Mail.
Once we’ve shipped your order, we’ll send you an email with a link to the tracking. A signature will be required on delivery for any orders over £20, orders under £20 (for items such as bands and magazines) will be sent Tracked 24 without signature, or Tracked 48 without signature, and should fit through your letterbox. If a signature is required and no-one is in when delivery is attempted, a ‘something for you’ card will be left and you’ll need to collect the parcel or rearrange delivery with Royal Mail. If you don’t rearrange delivery or collect it from the depot the parcel will be returned to us and an additional fee must be charged to send your order out again
Unfortunately we cannot deliver to PO boxes, parcel lockers, or international mail forwarding services.
Although delivery estimates are usually correct, sometimes delivery can take up to 10 working days from the dispatch date, especially for deliveries to Northern Ireland, Scottish Highlands and Islands, Isle of Man, and Channel Islands. If the parcel does not arrive within the delivery aim above, please allow a few extra days for it to arrive before contacting us.
Shipping is calculated at checkout, please enter your shipping address and the shipping cost will update. We ship all our products worldwide using tracked and recorded shipping. We use different couriers such as DPD, FedEx, DHL, Evri or Global, depending on which courier services are available in your country.
Unfortunately we cannot deliver to Post Office Boxes (PO Boxes) or parcel lockers, because a signature/proof of delivery is required.
Estimated shipping is approx. 7-10 days from dispatch to most European countries, estimated shipping to USA and Canada is approx. 14-18 days and for all other countries the delivery estimate is approx. 14-28 days from dispatch. Tracking information and a more accurate estimated delivery date is provided for all international shipping once we have dispatched your order.
All international shipping is tracked and recorded, and will require a signature/proof of delivery. If no-one is available to accept the parcel when delivery is attempted, the courier will provide information to rearrange delivery or arrange collection from the courier. If your parcel is left uncollected and you do not rearrange delivery with the courier, the parcel will be returned to us and an additional fee must be charged to ship your order again.
All our International shipping (which now includes all EU countries as of 1st January 2021) is sent Delivery Duty Unpaid. This means you may need to pay import taxes, import duty and/or customs fees when importing our products to any country which is not part of the UK. Please check your local importation restrictions and import taxes before ordering.